How to create a satisfaction questionnaire + template

How to create a satisfaction questionnaire + template

Last modified July 18, 2021 You should never ignore the importance of customer satisfaction. There are dozens of factors that contribute to the success or failure of a business, customer satisfaction is one of them. How do you check if your feeling of providing the best customer service really matches reality? It’s simple ! You…

What are the benefits of an ERP for an e-commerce site?

What are the benefits of an ERP for an e-commerce site?

Last modified July 18, 2021 As business needs change and grow, the organization may fall short. It is then wise to implement software that meets the needs of your business. In the past, companies had some sort of accounting, finance, or HR process, but the software systems often operated separately and did not mesh with…

Everything you need to know about e-commerce T&Cs

Everything you need to know about e-commerce T&Cs

Last modified July 18, 2021 In an ultra-connected world where online presence has become essential for all commercial businesses. E-commerce sites are gaining ground and the B2C relationship is becoming increasingly close and virtual. The General Conditions of Online Sale govern the Supplier and consumer relationship in a legal manner. They contain the clauses to…

How to finance the creation of your e-commerce site?

How to finance the creation of your e-commerce site?

Last modified July 18, 2021 For several decades, e-commerce sites have disrupted the world of transactions between merchant and consumer. These commercial platforms have made it possible to provide customers with a variety of products and services to make their daily lives easier. E-commerce sites prove to be the best tool to achieve a high…

6 reasons to create a website for your business

6 reasons to create a website for your business

Last modification on July 18, 2021 by Loïc Frissard Large businesses may already understand very well that websites are important to their “online presence”, but I have noticed that many boutiques, craft businesses or SMEs that are “successful” on social media have not website or only have one-page sites which only act as a brochure….

SMART objectives for marketing: principles and examples

SMART objectives for marketing: principles and examples

Last modification on July 18, 2021 by Loïc Frissard When identifying specific marketing objectives to support your long-term goals, it is common to apply the widely used SMART method. SMART objectives are used to assess the adequacy of the objectives set to drive different marketing strategies towards success. Whether you are a company or a…